AAA Hayward

Reviews

• ★ ☆ ☆ ☆ ☆
  We have been with AAA for 10 years. One day, I need help from AAA that was my first time need their help from them in 10 YEARS, but when I came to the office; it was Bad customer service. Not even listen what is my complain about already wanting send you back to the DMV and jump in conclusion.I told her why dont you check my information on computer before I go back to DMV?. Luckily, she listened to me. So, she checked, but she was yelling at me my complain is lien holder. I did not mention about lien holder at all. The only thing I explained to her I never receive my Pink slip from DMV. She kept yelling at me during checking my information, and made me so embarrassed. She kept yelling for few mins. I think She should check my information before telling me go back to my bank to get Lien holder signature. I dont know we should keep paying AAA for long time for deserving BAD CUSTOMER SERVICE like this ... BAD MANAGMENT. After I was done. I went out to look for a manager to complaint about this lady. Again, He didnt listen my story before jump in the conclusion. What is a mess. If Yelp had O start I would give them O star. They dont even deserve 1 star at all.
  By Doi Pham, July 05, 2017

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